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Customer Service

Please browse through our customer service pages for any questions you might have about:

Shipping Information

New!
$3.99 FLAT RATE SHIPPING - EVERYDAY
FREE SHIPPING ON ORDERS $65 OR MORE

Everyday shipping is only $3.99 for all orders shipped within the continental United States. Shipping is FREE on all orders $65 or more within the continental US. Please allow 5-10 business days for $3.99 shipping and free shipping.

We also offer the following shipping options:

Standard UPS Ground: $7.95 - Allow 2-3 business days

Expedited Shipping

UPS Second Day Delivery: $16.95 - Allow 2 business days

UPS Next Day Delivery: $24.95 - Allow 1 business day

Please Note: Orders placed after 12 pm CST Monday-Thursday will not ship until the following day. Orders placed after 12 pm CST on Friday will not ship until Monday.

We do not offer a Saturday or Sunday delivery option for UPS Second Day or UPS Next Day Delivery. Please note that expedited delivery is for Monday-Friday business day delivery only.

Alaska, Hawaii, Puerto Rico and Canadian Orders

For orders shipping to Alaska and Hawaii there are three options available including UPS Ground for $30.00, UPS 2nd Day for $35.00 and UPS Next Day for $55.00.

For orders shipping to Puerto Rico and Canada there is a $15.00 shipping surcharge. Orders ship USPS and Therawear can not guarantee delivery times for these Canadian orders.

International Orders

For orders outside of the US or Canada, please call customer service at 1-866-848-9327.

Delivery:

Most orders ship within 24 hours of purchase. A tracking number is provided by email and is also available on Therawear.com. Please note that orders placed on Saturday and Sunday will not ship until Monday.

Orders Placed:*Usually Ship:
SundayMonday
MondayTuesday
TuesdayWednesday
WednesdayThursday
ThursdayFriday
FridayMonday
SaturdayMonday
*Occasionally orders may go into back-order. In this case you will be notified via email or phone and the order will ship as soon as the product is received into inventory.

Shipping Method: Therawear ships all orders via UPS. Therawear also provides customers with a UPS tracking number.

Tracking Information: All Therawear orders have a UPS tracking number. Therawear provides customers with all the tracking numbers via e-mail after the order has been shipped.

MAIL:


Therawear
121 Shawnee Drive
Kansas City, KS 66105

PHONE:


866-848-9327 (toll-free)

If you don't see the information you're looking for or would like help with an order, feel free to contact us.

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Our customer service specialists can only provide information about our products and recommended usage. Always consult your physician or other health care provider about all health concerns, conditions, and recommended treatments.