FAQ

GENERAL QUESTIONS

What is the product guarantee?

How can I hear about your promotions?

 

COMPRESSION HOSIERY QUESTIONS

How do I know which compression product is right for me?

What is the difference between Therafirm product and other
manufacturers?

Why did you change colors from Taupe? What is the difference between
Cocoa & Bronze?

Will the CoreSpun product provide me enough compression?

What is the standard wear life for my Compression hose?

How do I know what size to order?

My doctor recommended Ted hose, what are Ted hose?

 

DIABETIC SOCK QUESTIONS

What sock is best for me as a diabetic patient?

What is the difference between SmartKnit and SmartKnit with X-Static?

What is the standard wear life for my Diabetic socks?


What is the product guarantee?

100% Satisfaction Guaranteed! We want to make sure that you are 100% satisfied. That's why we offer a full money-back guarantee on all unworn products returned within 30 days of purchase. In case you are not 100% satisfied after wearing or using any of our products within 30 days of purchase, we will exchange or provide a store credit. See our returns and exchange policy for more details.

Back to Top

 

How can I hear about your promotions?

We love to reward our loyal customers with special promotions through our newsletter and Facebook page. To join our newsletter simply sign up online. You will be the first to hear about new products, receive special discounts, and receive valuable information about how to optimize your leg health. Visit our Facebook page at www.facebook.com/therawear and receive your “Welcome Gift”. Our Wall is the place to find up-to-the-minute information on new products, sales, and contests!

Back to Top

 

How do I know which compression product is right for me?

There are several compression levels from Light 10-15mmHg, Mild 15-20mmHg, Moderate 20-30mmHg to Firm 30-40mmHg. The higher the compression level the more compression that is applied. Light compression is great for everyday wear for individuals that may be on their feet all day. It is ideal for energizing ired legs and feet. Mild compression is often recommended for mild swelling and to improve circulation. Moderate and firm compression is recommended for moderate swelling or other conditions physicians may see a need. There are also several styles available form knee length to full length pantyhose. Please ask your provider which compression level is right for you.

Back to Top

 

What is the difference between Therafirm product and other
manufacturers?

Therafirm is a leading manufacturer of gradient compression hosiery with expertise in knitting support hose for more than 50 years. Therafirm uses the most fashionable materials and provides a variety of styles for products that are both comfortable and healthy for you to wear. All Therafirm products are made in the USA in their own manufacturing facilities.

Back to Top

 

Why did you change colors from Taupe? What is the difference between
Cocoa & Bronze?

ITherafirm is proud to offer compression hosiery products in the most updated and fashionable colors. They recently provided updated shades for many of their colors. The Bronze color has replaced the Taupe color. Cocoa is a darker shade than the bronze and compliments most wardrobes.

Back to Top


Will the CoreSpun product provide me enough compression?

Core-Spun by Therafirm products provide true gradient compression just like traditional gradient compression garments. The difference is that Core-Spun support socks are made with super stretchy yarns that make the socks easier to put on and more comfortable to wear. So even with the Core-Spun socks being stretchy and easier to put on, you are still getting the benefits of gradient compression.

Back to Top


What is the standard wear life for my Compression hose?

Compression hosiery should be replaced every 3-6 months. The elastic and compression naturally break down with wearing and washing over time. If you stop feeling the “squeeze” it’s time to replace your support hose or socks.

Back to Top

 

How do I know what size to order?

It is important that your gradient compression products fit properly to get the benefits of the compression. We recommend that you read through directions on how to measure and sizing tips. Write down our measurements and follow the sizing charts provided with each product. If you need further assistance, please call and speak to one of our customer service specialists.



My doctor recommended Ted hose, what are Ted hose?

'TED Hose' is an acronym for Thrombo Embolic Deterrent and can also be referred to as Anti-Embolism stockings. Anti-Embolism stockings are designed to promote better blood flow and can help prevent leg swelling, leg discomfort, and deep venous thrombosis (DVT) individuals subjected to bedrest or otherwise immobilized.

Back to Top

 

What sock is best for me as a diabetic patient?

Every day your feet are at risk for injury and the right socks are the first layer of protection. At risk feet require the extra protection provided by a quality sock made for sensitive feet.

Socks for sensitive feet should be made with the best fiber technologies available for moisture control. These high-tech fibers actually wick the moisture away from the skin to the exterior of the sock, moving the moisture up and out of the foot area. Studies show moisture-wicking fibers dry up to four times faster than cotton. The result is a sock that effectively controls moisture, and helps reduce friction.

Diabetic socks should be free of seams or have minimal seams. Seams can increase pressure to the feet and cause friction and rubbing. The result of repeated rubbing of sock seams against the skin can vary from mild irritation and redness, to blisters and ulcerations.

One size does not fit all. Socks that do not properly fit the feet can wrinkle or bunch inside the shoe putting feet at risk for pressure blisters and ulcerations. People with at-risk feet should avoid bulky tube socks that may be too large or too thick. Sock tops that are too tight could potentially reduce blood flow through the legs and feet. For the over-all health of the legs and feet, it is important to avoid socks that bind. To ensure socks properly fit the legs, choose socks that do not have an elastic band in the top. Socks should stretch at the top to a comfortable fit and still stay up without slipping down.

Back to Top

 

What is the difference between SmartKnit and SmartKnit with X-Static?

Both SmartKnit and SmartKnit with X-Static feature a truly seamless toe and form-fitting yarns for a sock that will not wrinkle or bunch in the shoe. SmartKnit with X-Static adds the benefit of silver fibers that are naturally anti-microbial to help inhibit odor in the sock.



What is the standard wear life for my Diabetic socks?

'The standard wear life of diabetic socks depends on many factors including how often they are worn, activity level while wearing, and the care provided for the socks.

Back to Top

 

*This is only general information and is not meant for the diagnosis or treatment of any medical conditions. Always consult your physician or other health care provider about all health concerns, conditions, and recommended treatments.

Back to Top